DANDESK is your white-label MSP back office — the dedicated team that fills the gaps most MSPs can't staff: PSA & documentation, automation, vCIO, security operations, projects, onboarding and more. Under your brand, on your tools.
Tell us where the gap is — we'll come back to schedule a scoping call. No obligation.
Fluent in the tools you already run
A quick look at the teams we run for MSPs - NOC, security operations, audit and projects, all under your brand.
Beyond table-stakes help desk — the operationally critical, hard-to-hire functions that make MSPs more profitable. Engage any service; switch them on or off as your capacity and needs change.
Your overflow and after-hours network operations centre — watching, triaging and remediating so your team isn't tied to the alert queue.
The painful, operationally-critical work MSP owners rarely have time for — keeping your PSA and documentation clean, consistent and optimised.
Dedicated engineers who actually build the automation your RMM promised — directly improving your margin in a labour-short market.
Senior strategic advisory delivered as you — QBRs, roadmaps and budgets that lift you from break-fix technician to trusted advisor.
Most MSPs sell security but lack staff to run it. Our analyst desk operationalises it — powered by the MSA platform plus hands-on reviews.
Recurring compliance administration and initial audits MSPs increasingly need but can't afford to staff full time.
Your team handles normal operations — we handle ticket spikes, vacations, after-hours and growth periods, protecting client experience.
Most MSPs have enough staff for support but not for projects. Remote project engineers, on tap, scoped to your timeline.
Inconsistent onboarding quietly loses MSPs money. A dedicated team that makes every new-client onboarding thorough and repeatable.
The back-office desk that handles the vendor calls MSP owners dread — hours on hold with Microsoft, ISPs and licensing, off your plate.
Most MSPs are technician-led and weak at sales. A back-office sales desk to keep your pipeline and proposals moving.
Our in-house platform runs 608+ automated checks covering the initial assessment for most major security frameworks — then turns the results into a clear, prioritised report you can brand as your own.
We're built to slot into how you already work — extending your team's reach without the cost and lead time of hiring.
Skills and capacity on tap — cover the work you can't staff for, from overnight tickets to specialist projects.
Your brand, your domain, your tickets. Clients only ever see you — we work quietly in the background.
Real coverage when your people are off the clock — nights, weekends and the spikes you didn't plan for.
Maintenance, patching and deployments for servers, firewalls and networks — done in your maintenance windows.
Need a migration specialist, a security analyst or a firewall engineer for a week? Tap the exact skill on demand.
Senior remote engineers at a fraction of the cost of recruiting, training and retaining locally — and you scale up or down anytime.
A simple, low-risk path to extending your team — no long onboarding, no disruption to your clients.
We learn your gaps, your tools, your brand and the SLAs you commit to your clients.
We assign the right team(s) and engineers to your workscope and agree how we plug in.
We get into your PSA/RMM and documentation, set up under your brand and access controls.
Coverage starts. You get clear reporting in your name and a single point of contact with us.
DANDESK exists for one reason: to make MSPs bigger, faster and more capable without the overhead. We're the experienced remote engineers who pick up the work you can't — quietly, reliably, and always under your brand.
Our people live in the same PSA and RMM stacks you do, follow your processes, and document everything the way you would. To your clients, we're simply your team. To you, we're capacity, coverage and specialist skill you can dial up the moment you need it.
How partner MSPs describe working with the DANDESK teams.
DANDESK's NOC took our overnight alerts off our plate completely. Our engineers stopped burning out and our clients never noticed a thing — because it's all our brand.
We won a 200-seat migration we'd normally have turned down. The Projects team gave us the hands to deliver it on time, badged as us.
Their Audit team's M365 and backup reviews made our QBRs sharper overnight. Clients trust us more because the findings are thorough — and they're ours.
Send a quick query and we'll get back to schedule a no-obligation scoping call. We'll talk through your workload, the teams that fit, and how we'd plug in under your brand.
Book a no-obligation scoping call. We'll map your gaps to the right DANDESK teams and show you exactly how we'd plug in under your brand.
Request a consultation